Jelievo FAQ – Answers to All Your Questions, Right Here

jelievoFree spins and daily check-in are two separate rewards. Daily Check-In To earn it, log in to your account every day and click the check-in button on the home page or in the "Bonus Center". Checking in on consecutive days unlocks progressively bigger rewards — starting at ৳10 on day one and reaching up to ৳100 by day 7, with a special reward for a 30-day streak. Missing a day resets the streak from the beginning.

Free Spins Free spins are typically offered as part of a promotion on specific slot games. Head to the "Promotions" tab to see all active free spin offers. Once you meet the eligibility criteria for a particular game (such as a minimum deposit amount), free spins are credited to your account automatically. They usually expire within 48 hours, and wagering requirements may apply to any winnings.

jelievoTournaments on are generally held on a weekly or monthly basis. You can find all ongoing competitions listed under the "Promotions" or "Tournaments" section. To join, read the tournament terms and click the "Join" button — there is no separate entry fee.

How the leaderboard works: Place bets on designated games during the tournament to earn points. The more you bet, the more points you accumulate — and the higher you climb on the leaderboard. You can check your ranking on the live leaderboard at any time. At the end of the tournament, the top 10–50 players receive prizes. First place typically carries a cash prize of ৳5,000–৳50,000. Winnings are credited directly to your account balance — no separate claim needed.

In an accumulator or parlay bet, the odds of multiple events are multiplied together — giving you the chance to win significantly more if they all come in. jelievoTo place an accumulator bet on , follow these steps:

Step 1: Go to "Sports Betting" and click on the odds you want for the first match — it will be added to your bet slip.
Step 2: Keep your bet slip open, select another match, and add more odds from there.
Step 3: You can add up to 20 events this way. Go to the "Accumulator" tab on your bet slip to see the combined odds and potential payout.
Step 4: Enter your stake and tap "Confirm Bet".

Important: With an accumulator, you only win the full payout if every single selection is correct. If even one leg loses, the entire bet is lost.

jelievoUnder our rules, each person may register only one account. Creating multiple accounts using the same mobile number or national ID is strictly prohibited.

However, separate family members can each create their own account using a different mobile number and ID. Sharing a device is not a problem, as long as each account is registered under a different person's name and identity.

Warning: If the same person operates multiple accounts, our system will detect it automatically. All associated accounts may be permanently banned and any remaining balance is at risk of being forfeited.

If the app won't open or keeps crashing, try the following steps in order:

1. Force-stop the app: Go to Phone Settings > Apps > jelievo > tap "Force Stop", then reopen the app.
2. Clear the cache: Go to Settings > Apps > jelievo > tap "Clear Cache". Your saved data will not be deleted.
3. Check for updates: jelievo download page Go there to download the latest APK and install it over the existing app — no need to uninstall first.
4. Restart your phone: Sometimes a simple phone restart is all it takes to fix the issue.
5. Use a browser: If you're having trouble with the app, you can also access jelievo.ws directly in your browser — all features are available.

If none of this resolves the issue, contact support with your phone model and Android version.

jelievosupports three of Bangladesh's most popular mobile payment gateways: bKash, Nagad, and Rocket.

To make a deposit:
1. Log in to your account → click the "Deposit" button.
2. Select your preferred payment method (bKash / Nagad / Rocket).
3. Enter the amount (minimum ৳100, maximum ৳50,000 per transaction).
4. Send payment to the provided number and submit the transaction ID. Your balance is usually credited within 1–3 minutes.

To withdraw:
1. Click the "Withdraw" button → enter your payment method and mobile number.
2. The minimum withdrawal is ৳200. Funds typically arrive within 5–15 minutes.
3. A KYC verification may be required for your first large withdrawal.

Forgotten your password? No need to worry — the whole process takes just 1 minute:

Step 1: On the login page and click the "Forgot your password?" link.
Step 2: Enter your registered mobile number. A 6-digit OTP will be sent to that number — it usually arrives within 30 seconds.
Step 3: Verify with OTP.
Step 4: Enter your new password twice (at least 8 characters, mixing letters and numbers).
Step 5: Tap "Save Changes" and your new password will be set.

If you don't receive an OTP, wait 1 minute and tap "Resend". If it still doesn't arrive, contact support.