Your personal information is a trust we take seriously. Learn how in this policy jelievo What data is collected, why it's collected, and how it's kept secure.
jelievo's data security ensures every member's information is protected to the highest industry standards.
Your and jelievo-'s servers encrypt every data exchange with bank-grade 256-bit SSL encryption. No outside party can read this information.
Payment details from bKash, Nagad, and Rocket are stored in a fully separate encrypted vault, completely isolated from the main database. Gaming data and financial data are never stored together.
jelievo Member personal data is never sold to third parties. Sharing information with advertisers or data brokers is strictly against this platform's policy.
Copies of national IDs or passports collected during the KYC process are stored in an encrypted archive. Once verification is complete, this information is not used beyond what is necessary.
Third-party security experts conduct an audit of jelievo's systems are regularly audited. Any vulnerabilities discovered are patched immediately.
If a login attempt is made from a new device or an unusual location, the member is immediately notified and the login is temporarily blocked.
By reading this policy, you will learn jelievo What information is collected and why, where it is stored, and how it is kept secure. If you have any questions, feel free to contact support at any time.
jelievo's platform, certain information is naturally collected as part of account creation and use. This information falls into three categories:
Identity Information:
Transaction & Gaming Data:
Technical Information:
Every piece of data we collect has a specific purpose. jelievo only collects information it needs, and every piece of data collected has a specific purpose:
jelievo never shares your information with third parties for advertising purposes. Our data is used solely to keep your experience safe and seamless.
jelievo-'s data storage practices follow international standards. The key security layers are described below:
| Data Type | Storage Method | Security Layers |
|---|---|---|
| Identity Information | Encrypted Database | AES-256 |
| Payment Information | Separate Secure Vault | PCI DSS |
| KYC Documents | Encrypted File Archive | AES-256 |
| Session Data | Token-Based Authentication | JWT+SSL |
| Log Files | Access-Controlled Servers | Role-based |
All servers are hosted in geographically distributed data centers to keep your data safe even in the event of a natural disaster or technical failure. Full access logs are maintained for every server, and any unauthorized access attempts are automatically detected.
jelievo generally does not share member information externally. However, in certain specific circumstances, limited data sharing may occur:
Advertising companies, data brokers, marketing agencies, or any third party that could derive commercial benefit from this information — jelievo never sells or transfers your information.
jelievo-'s website and app use cookies — small text files stored on your device that help the site remember your preferences.
The types of cookies used and your options for managing them are shown below:
The preferences shown above are for display purposes only. Manage your actual cookie preferences in your account settings.
You can also delete or block cookies at any time through your browser settings. However, disabling essential cookies may mean that certain features of jelievo's features may not function properly.
jelievo's platform, you have several important rights regarding your personal data. To exercise these rights, please contact our support team:
jelievo You may request to know what information is held about you.
You may request that incorrect or outdated information be updated.
After account closure, you may request the deletion of your personal data (subject to legal limitations).
You may request an export of your data in a machine-readable format.
You may object to the use of your information for specific purposes.
If you are dissatisfied with how your data is handled, you may file a complaint with our support team or the relevant regulatory authority.
jelievo strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal data from minors.
Retention periods depend on the type of data and applicable legal requirements:
Once the designated retention period ends, data is automatically deleted using secure methods. The deletion process is audited by a third party.
jelievo This privacy policy may be updated when necessary. For any significant changes:
Continued use of the platform after any changes have been made constitutes acceptance of the updated policy. If you do not agree to the new policy, you are always free to close your account.
For any questions or concerns about data privacy, please contact us:
Email: support@jelievo.ws
In the subject line, write: "Privacy Request"
Response time: within 48 hours on business days.
You can also raise privacy-related questions via live chat. For urgent matters — such as a suspected account breach — live chat is the fastest way to get support.
jelievo's secure environment. Every transaction and personal detail is protected to the highest industry security standards.